Salesforce Administrator

• Slice Macedonia

Salesforce Administrator

Slice is looking for a Salesforce Administrator in Macedonia to take on the challenge of guiding and developing our use of Salesforce to support our growing Restaurant Partnerships team. You’ll leverage data to develop and implement our sales and restaurant growth strategies and work on a variety of projects aimed at optimizing our use of Salesforce including pipeline management, performance tracking, and reporting.

Responsibilities:

• Manage Salesforce security including roles, profiles, sharing rules, workflows and groups.
• Build custom reports, dashboards, and workflows.
• Manage operational requests and reporting including customer analysis and individual views, and troubleshoot issues.
• Update, maintain, and customize Slice’s Salesforce Org and infrastructure to scale.
• Develop training materials and provide training and support to SalesForce.com end users.
• Maintain database for integrity and accuracy including cleansing and duplicate record management.
• Evaluate new releases of Salesforce to determine functionality requirements and provide detailed information on how changes will apply to all affected departments/users.
• Integrate with teams to find opportunities for workflow and tool improvement.
• Work cross functionally with other teams and be familiar with other systems across the company in order to achieve a great echo-system integration. 
• Coordinate activities between sales and other departments (such as marketing and training). 
• Additional Responsibilities: Perform other related duties, as assigned. Note: The above description is illustrative of tasks and responsibilities. It is not meant to be all inclusive of every task or responsibility.

Requirements:

• Bachelor’s Degree in Business, Communications, Marketing, or other related field.
• Excellent verbal and written communication skills.
• Positive interpersonal skills, including the ability to establish and maintain cooperative, courteous working relationships with others.
• Salesforce certification required (ADM 201 certification) is nice to have. 
• 1-3 years related experience including utilization of Salesforce platform.
• Ability to problem-solve job-related issues.
• Ability to work with a high degree of autonomy across a cross-functional organization spread over three countries.
• Organizational and time management skills. Complete work within established time frames
• Experience in implementation, training and documentation preferred.

What we offer: 

• Competitive salary and full benefits. 
• Career advancement opportunities and working with a young, smart and motivated team.
• Flexible work arrangements, because a life/work balance is important and this is the 21st century. Work how you work best!
• Ability to work remotely if you can’t move and work in our Ohrid office.
• Great office spaces with all amenities. 
• The best equipment on the market! Including a new MacBook Pro! 
• Additional yearly budget for training and for self improvement. 
• Pizza parties and team outings. 
• All the support that you need to be successful.