CAREER AT ONECONTACT
Job Title : HIRING FULL TIME CUSTOMER SERVICE CONSULTANT
HIRING FULL TIME CUSTOMER SERVICE CONSULTANTS IMMEDIATELY
THIS POSITION IS IN SKOPJE CENTAR
- Native Level Fluency in English
- CV Should be in English
- MUST BE FLUENT IN ENGLISH, OUTGOING PERSONALITY TO ENGAGE CUSTOMERS
- Customer Service Experience preferable
- Working Hours 3 PM – 11 PM;
One Contact Dooel - Data Centre Opportunity
One Contact is an Telecommunication and Online Data Processing centre supporting North American Clients. The Data Center uses the latest technology to efficiently answer calls, process online orders and transmit the details to our clients. As a keen, energetic, career-minded candidate you may be interested in applying. Customer Service representatives are front line agents providing an exceptional level of service including greeting, processing orders, resolving issues and providing information while focusing on One Contact customers wants and needs.
We offer the following:
- Productive working environment
- Paid training
- Casual dress code
- Modern facilities and high technology devices and tools
- Attractive Salary Package
Responsibilities:
- Help Customer with Customer Questions, Challenges, Requests
- Update Information in CRM Software
- Create Work Orders and Dispatch Technicians
- Send Emails to Customers, Technicians and Team Members
- Complete each Work Order and Update Status in the System
Qualifications:
- Excellent English – verbal and written communication skills
- Exceptional customer service skills.
- Positive, self-motivated attitude with high energy
- Ability to think, problem solve, take action and follow through
Subject line: SKPCUSTSRV
We appreciate the opportunity to review all resumes; however, due to volume, only those selected for an interview will be contacted. We are an equal opportunity employer.