International Solutions Center, a Tyme Global Company https://www.tymeglobal.com/ that specializes in communication solutions for the hospitality industry is hiring:
Hotel PBX Operators / Guest Services Agents / Reservations Agents
If you are passionate, friendly, and a dedicated person who wants to join a fast growing international company, apply today to join our team and provide inbound phone/chat/email support for world known hotels across the globe.
Requirements:
- You must have excellent English speaking skills - speak clearly with a confident voice;
- Can be friendly, warm, intuitive, and interactive with potential and existing hotel guests;
- You like helping people no matter the situation;
- Can follow provided procedures for hotels; good at multitasking;
- Must be proactive, resourceful and a good communicator;
- Can provide first class customer service;
- Have good computer skills and are tech savy;
- Pay attention to detail;
- You must successfully complete our training program;
- You must have an excellent internet connection with upload of 10 Mbps minimum;
- Minimum Requirements for Computer/Laptop:
-Screen at least 12", recommended 15"
-VGA or HDMI port (for 2nd screen / external monitor)
-CPU - Intel / AMD - at least 2GHz
-RAM - at least 2GB
-Hard Drive - SSD (solid State) or SATA (not solid state)
-2GB free disk space minimum / No more than 80% full
-Operating System: Windows, MacOS or Chromebook
- You must be flexible and available to 3rd shift, some weekend and holidays.
- You want to kick start an exciting career with an international company!
Position Details:
- This is a work from home role and open to anyone throughout Macedonia;
- A quiet and uninterrupted place of work is absolutely required;
- You will be working with Hotels from around the world;
- You will be working with team members across the country, and the world;
- Very attractive and competitive compensation with full benefits.
- Please note: This is not a freelance opportunity. We are looking for long term working relationships.
Education:
- High School Diploma minimum.
Previous work experience:
- Any expereince in a customer facing role is preferred;
- Experience in Hospitality industry (hotels, travel agencies, restaurants, etc) customer support, call center, remote work is a plus.
If you are interested please send your CV via the Fast Apply option!
Selected candidates will be contacted via email to schedule a Skype interview.
Please provide your Skype username on your CV.
