Chief Operations Officer - COO

 

Tigo Finance is a leading fintech company in the region, providing a scope of financial services, including payday and consumer loans. Based on the proven experience and achievements in the industry with headquarters in Skopje the company aims to offer microfinance services to private individuals with the simplest, quickest and most convenient borrowing process for the customer. 
 
Is it as important to you as it is for us to continually improve your professional skills, your career promotion, and your work life balance, while working with highest level of satisfaction? With us, you can live every day all these values. 
 
Our employees are our most valuable assets, and they make Tigo an amazing place to learn, work and create their and our future. We want every day to feel like an opportunity and to be surrounded by optimism and creativity.  
 
We are looking forward to meeting our co-founding partner and future colleague, and we truly believe that you will be a very valuable team member who will bring new professional competencies to our company. Join us as: 

 
Chief Operations Officer - COO 

 
Outcomes to succeed in this role:

• Lead business with in-depth understanding of financial data, IT and infrastructure;
• Coaching on various analysis output to top and middle management and follow-up business model changes;
• Lead and manage Customer service, Debt collection, Security, System and IT, Finance and Business analyst, ensuring software tools, hardware tools and systems are in working condition all time and as per company security standards; 
• Ability to build strong teams on a very short notice and ability to find and motivate talented people in key roles and middle management;
• Review financial information and adjust operational budgets to promote profitability; 
• Streamline current products and support processes and ensure all of them are efficient and profitable; Grow Sales, Revenues, Loan portfolio by at least 200-300% YoY in 2020, and 50-100% YoY in 2021; 

 
The Company will provide:

• Shareholder agreement with the company (Successful candidate is entitled to share options in the company);
• Annual bonus of min. 3 monthly salaries as per KPIs set;
• Competitive salary;
• Top of the line technology for professional usage;
• Modern facilities;
• Wellness programs and discount benefits constantly updated by HR department; 
• Other benefits, where applicable (company car, company phone etc.). 

 
Areas of Responsibilities:

• Delegate and handle day-to-day administration and operation of a business;
• Make decisions for operational activities and set strategic goals;
• Review financial information and adjust operational budgets to promote profitability;
• Evaluate regularly the efficiency of business procedures according to organizational objectives and apply improvements;
• Lead, support and control top management and business drive departments; 
• Revise and/or formulate policies and procedures and promote their implementation;
• Manage relationships/agreements with external partners/vendors;
• Directs and monitors projects implementation that are initiated in company for efficiency management;
• Manage and support of business growth, by identifying the best market alternatives/practices;  

 
Professional Requirements:

• BSc/BA in Business Administration or relevant field; MSc/MBA is a plus; 
• Proven experience as Chief Operations Officer or other relevant role;
• Demonstrable competency in strategic planning and effectiveness management;
• Good knowledge of IT/Business infrastructure;
• Expert knowledge of data analysis and performance/operation metrics,  

The Ideal candidate will demonstrate:

• Data driven decisions personality;
• Entrepreneurial mindset;
• High attention to details and analytical skills;
• Expert knowledge of financial data analysis and performance/operation metrics;
• Self-initiative and hands-on-approach;
• Outstanding organizational and leadership abilities;
• Executive-level communication and influencing skills with the ability to resolve issues, build consensus among groups of diverse internal/external stakeholders; 

 
If you are interested to boost you career together with us, please send your CV and cover letter in English with notice for the position “Chief Operations Officer” using the Fast Apply option. The company is committed to creating a diverse environment and is proud to be an equal opportunity employer.  Please note that only selected candidates will be further contacted for interview.  
 
 

Financial company TIGO Financе DOOEL Skopje