Skopje East Gate is the first mixed use development project in the country that incorporates a shopping and entertainment center residential complex and office park Its aim is to the raise the living and business standards and bring new energy in the heart of Skopje by introducing a new lifestyle concept SKOPJE EAST GATE is looking for
INFO DESK OFFICER
We are looking for info desk officers to run our information desk. In this role, you will be required to answer to visitor questions and requests for information, answer calls, and input data referring to visitor queries. As info desk officer, your duties shall include, handling visitor inquiries, and managing issues related to customer queries. You may also be required to assist with filing.
To ensure success as info desk officer, you should exhibit excellent communication skills and competency in general hospitality. Outstanding info desk officers are polished professionals who create a positive first impression.
Responsibilities:
- Replying to client and visitor questions.
- Answering, screening, and forwarding phone calls in a professional manner.
- Assisting clients and visitors with the location information.
- Directing the flow of information needed to reach the intended recipients.
- Assisting with input visitor data, scanning, faxing, emailing information.
- High school diploma or higher.
- Prior experience as a info desk officer will be advantageous.
- Familiarity with data input, filing and scanning.
- Excellent verbal communication skills.
- Extensive experience working with word processing, spreadsheets, printers, copiers, scanners, faxes, and call forwarding systems.
- Exceptional interpersonal and communication skills.
