We are expanding our team by looking for a:
- Position: Customer Service Agent in Albanian Language
What skills are needed to join?
- You have an advanced / near native level of Albanian in spoken and written;
- You have an advanced (C1) level of English;
- Experience in Customer Service roles;
- You have good knowledge of computer and smartphone use;
- You like communicating on the phone.
What you need to do?
- Supports and advises clients by answering their questions over the phone;
- Informs and advises on products and services;
- Answers calls and e-mail for the client;
- Clearly identifies customer concerns and offers acceptable solutions;
- Manage and document actions and processes in the software.
What Teleperformance provides for you?
- A company based on German standards and international opportunities;
- Professional training and constant development;
- A salary above the market’s competitive salary for this position;
- Offices in a high-tech modern building in the city center of Skopje.
How to apply?
Apply no later than 10th of September 2021 by clicking the link below and filling out the form:
#Teleperformance #BestPlacetoWork #Skopje
Only shortlisted candidates will be contacted.