M Cash Financial Company is a non-banking financial institution that is a part of the MFG Group.
As a result of the rapid expansion of the company we are seeking for
IT SPECIALIST
Responsibilities:
- Daily communication with clients regarding technical issues via phone, email and through an IT service management system;
- Troubleshooting and solving software, hardware, computer peripherals, networks and Internet related cases;
- Preconfigure and installation of computer equipment;
- Creation of user accounts for access to various systems;
- Documenting and tracking the status of user inquiries, coordinating responses and taking care of customer satisfaction;
- Monitoring for timely and quality information flow between the different departments;
- Creation of technical documentation based on requests for technical assistance.
Requirements:
- 1+ year of experience in a similar position;
- University degree or equivalent knowledge in the field of information technology;
- Experience with Windows 7/8/10 operating systems;
- Experience in administration of Active Directory Users & Computers, Microsoft Exchange, LDAP, SharePoint, Skype For Business Cloud Services;
- Knowledge of the most important Internet protocols: FTP, SMTP, DNS, HTTP, HTTPS, SSL, POP3, IMAP;
- Excellent knowledge of computer equipment and methodology for identification and elimination of hardware problems;
- Effective use of application software: MS Office;
- Experience with MS Outlook;
- Proficiency in English (B1-B2);
- Excellent organizational and communication skills;
- Teamwork and analytical thinking;
- Attention to details;
- Self-initiative and responsibility for the assigned tasks;
- Ability to work under pressure and flexibility in solving any case.
It will be considered as an advantage if you have:
- Experience in working with computer equipment - installation and configuration of personal and portable computers manually and through image;
- Experience with installation and management of QES and digital certificates;
- Knowledge in the field of Internet telephony (VoIP);
- Good knowledge of Mikrotik and Cisco devices;
- Experience with ERP applications and intranet;
- A driver's license category B;
- Experience in working and administration of Android based devices.
If you consider that you are competent for this position please feel free to send us a CV via Fast Apply button.
