We are looking for a digital-savvy community manager to take control of our online voice and build brand awareness and loyalty. The community manager will be responsible for aligning all company communications, PR, social media, and marketing content to create a strong brand identity towards our community. You will be the first point of contact for our online community and followers, thus developing an intimate relationship with the online community.
To be successful in this role, you will need to have a deep passion for social media, stay abreast of new developments and opportunities in the industry, and be a strategic thinker. You must have an outgoing personality as in-person networking will also be part of the job.
Next to the engagement of the existing community your role will be to further grow the community. You will need to apply various growth hacking techniques.
Junior Community Manager
Tasks:
- Ensure weekly relevant updates on platform development
- Video broadcasts of new features (showcasing)
- Organize Webinars that are broadcasted into the community
- Share case studies with the community and get people to create case studies / use cases
- Use growthacking to grow the size of the community by identifying relevant prospects that are suitable to join the community
- Ensure Q&A in the community are answered quickly
- Be active in competitors communities and provide content there with Sales.Rocks branding
- Run Cold Emailing Campaigns to invite people to join the Sales.Rocks community
- Promote the Sales.Rocks academy and ensure people interact on the content + receive badges
- Simulate software reviews on G2 / Capterra from existing community members
- Regularly check social media chats for any questions and offer help to the users
- Analyze web traffic and relevant community metrics.
- Relay community feedback to relevant internal stakeholders.
- Devise and implement community communication initiatives.
- Liaise with other departments to stay updated on new marketing initiatives, product and service developments, and to ensure brand consistency.
Metrics
- Measurement of Engagement in the community
- Measurement of week over week growth in the community
Requirements:
- Near Native English proficiency
- Strong writing and verbal communication skills.
- Knowledge of marketing trends and techniques.
- Superb time management skills.
- Experience with Facebook, Instagram, LinkedIn, Twitter, and YouTube is essential.
Benefits
- Collaborative work environment with dynamic growth opportunities
- Commitment to the career development and education of the team
- Training via online courses or training conferences
- Open communication and flexibility
- Work from anywhere you want – completely remote position with possibility to visit our office from time-to-time
