About Emapta
‘Emapta Dooel Skopje’ is a Service Delivery Centre for Emapta; a leading offshoring and outsourcing company with over 550 clients, and 6,000+ dedicated client staff.
We place talented individuals in meaningful well-paid careers for foreign companies. We make no profit off directly from employee salaries, with zero mark up on labour.
We are the legal employer of record, and we pay full benefits and insurances. Our staff work and are managed directly by the client, with Emapta providing a computer, 24/7 IT, office site, HR and the latest and most effective training and development programs.
Our client partner is searching for a Service Delivery Representative, with the ability to sell, guide and nurture relationships with clients, who can work 0900-1700 US EST shift.
Salary
80,000MKD+ Net (based on experience and abilities)
SERVICE DELIVERY REPRESENTATIVE
About the Client
Our client partner is based in the USA and sells Sales and Marketing services and SaaS software to Real Estate Agents across the US. Our Partner promises to triple an Agent’s business in 18 months or less through a unique combination of Lead Generation and cutting-edge Internet marketing activities.
Your Opportunity:
We are looking for a motivated and well-spoken Service Delivery Representative to join our client partners sales team. You will be responsible for developing new leads, communicating with customers, understanding their needs, and ensuring a smooth sales process. You should be able to close sales and meet targets.
The successful candidate will be able to build instant rapport and achieve customer satisfaction. A top inside sales representative should also be very competitive and a good listener.
Employment Benefits
- Private health insurance
- 20 days annual leave
- Computer with 24/7 IT support
- Exposure to successful foreign managers, entrepreneurs and mentors
- Custom training and development programs through Emapta Academy
- Work from home / remote
Job Type
Full-time (afternoon shift)
Candidate Profile and Experience:
The successful candidate will be a go-getter who can work creatively, think strategically and isn’t afraid to speak up when necessary. They will be expected to deliver results quickly. Day to day duties of the role include:
- Communicating with customers, making outbound calls to potential customers, and following up on leads.
- Understanding customers' needs and identifying sales opportunities.
- Answering potential customers' questions and sending additional information per email.
- Keeping up with product and service information and updates.
- Creating and maintaining a database of current and potential customers.
- Explaining and demonstrating features of products and services.
- Staying informed about competing products and services.
- Upselling products and services.
- Researching and qualifying new leads.
- Closing sales and achieving sales targets.
Qualifications
- 2 years of inbound and outbound sales experience
- Real estate or telecommunications background
- Track record of over-achieving quota
- Strong phone presence and experience dialing dozens of calls per day
- Proficient with corporate productivity and web presentation tools
- Experience working with CRM and dialer
- Excellent verbal and written communications skills
- Strong listening and presentation skills
- Ability to multitask, prioritize, and manage time effectively
If this sounds interesting to you, please send your CV using the Fast Apply button.
