Agile Pro Solutions (APS) headquartered in the USA is currently growing its team in Skopje and is looking for a Logistics Coordinator.
We are looking for a dedicated Logistics Coordinator or ensuring each shipment is on schedule and monitored accordingly, communicating with drivers, and all other departments and parties connected with freight movement.
US Working Hours, 3pm - 11pm (CET) from Monday till Friday
Logistics Coordinator
Responsibilities:
- Logistics Coordinators will communicate with different representatives to understand the daily book of business and assign priority to loads in transit for off-hours tracking and management to ensure successful service
- Logistics Coordinator will perform a check call to the driver at the following points within the load lifecycle, status and location.
- Upon making initial contact with the Driver, the Logistics Coordinator is to confirm the Driver’s information
- The will be responsible for timely and proactive communication with all Carriers and Customers that submit inquiries
- The Coordinator is responsible for the following actions in the event of an exception
- Tracking Representative must gather all pertinent information regarding the exception and communicate it via email, Slack or SMS text to the primary representatives.
- Coordinator then returns to general tracking inbox and picks the next load from the list to engage with and carry out the protocol for that load
Requirements:
- Working experience in the industry (Logistics)
- C1/C2 English language proficiency (oral and written)
- Tech-savvy with knowledge of relevant methods
- Remain calm under stressful emergency situations
- Outstanding organizational and coordination abilities
- Excellent communication and interpersonal skills
- Excellent spoken and written English is a must
- Understanding of Microsoft Excel and database functions, as well as practice with them
- Maintain polite, timely, and efficient customer service
What we offer:
- A Competitive compensation plan with opportunity for advancement
- Attractive bonus structure
- Big, bright, and modern office in Skopje
- Friendly and collaborative environment
- Private Health Insurance
- Possibility for self- realization and professional growth
Our biggest assets are our employees and our organizational culture.
We strive to create an environment where people will feel valued and rewarded.
We are an equal employer, and we welcome everyone matching the experience and skills to apply.
*NOTE: Only the most suitable candidates will be contacted.