System Administrator
Location: Skopje office (70%)
A better internet, where privacy is the default, is possible. Building this better internet might seem daunting or even unthinkable, but at Proton, this is what we do every day.
Proton was founded in 2014 by a group of scientists who met at the European Organization for Nuclear Research (CERN). Our first product, Proton Mail, is now the world’s largest encrypted email service. Subsequent Proton products, such as Proton VPN, Proton Calendar, and Proton Drive, give our users full control over how and with whom their data is shared.
Today, Proton makes privacy universally accessible. Journalists from outlets like The Guardian and The New York Times, some of the world’s largest organizations, and people in more than 180 countries have signed up for over 70 million accounts. Our diverse and dynamic team is made up of more than 400 members representing over 40 different nationalities. While we are based in Geneva, Switzerland, we have offices in Zurich, Prague, London, Vilnius, Skopje, Taipei, and many more employees working remotely around the world.
Join one of Europe’s fastest-growing companies to help us solve challenging problems and build new products that will reach hundreds of millions of people. We want to create more than just one of the world’s most impactful tech companies; we want to create a new internet that serves the interests of all people. We need you, your voice, your ideas, and your ambition to make it happen.
Purpose of the role
As a member of Proton's IT Support team, you’ll be in charge of our corporate services. You’ll support Proton’s growth and provide a good working environment for all Proton employees by designing, implementing, and maintaining corporate tools.
You should have experience managing internal tools (collaboration tools, ERP, CRM, financial services, authentication tools, incident management tools, etc.). You will also be responsible for selecting new tools and services that best meet our needs and for implementing them at scale.
What you will do
- Contribute to Linux systems administration and manage their lifecycle
- Maintain, scale, and optimize Atlassian self-hosted solutions (Jira, Confluence)
- Support internal users in troubleshooting and configuring business applications and common end-user devices and also with production and collaboration tools
- Support corporate services and company projects
- Keep our infrastructure aligned with the highest security standards
- Contribute to the on-call rotation
Job requirements
- 2+ years of Linux systems and internet technologies administration (DNS, TLS, SMTP, HTTP)
- Knowledge of managing systems and applications of Atlassian (Jira/Confluence) self-hosted solutions
- Experience with at least one configuration management and automation tool (such as Puppet, Ansible, or Terraform)
- Scripting experience in Python and/or Bash and with version control systems (Git)
- Experience managing and scaling data storage (MySQL, Ceph)
- Ability to keep up in an extremely fast-paced environment
- Good communication skills and ability to work in a multicultural environment
Bonus points for:
- Bonus: Knowledge of Windows and MS 365, SSO, LDAP
Why should you join Proton?
- Be part of a movement - Proton is not just a product or service but a community-driven movement united by a shared vision of online freedom. Our services are open source, audited, and supported by community contributions. We give back to our community by maintaining core encryption libraries and by supporting other organizations furthering the same goals as us. Proton is free, open source, neutral, independent, and community first, while remaining financially sustainable.
- Work with smart and dedicated people - Our team is diverse, collaborative, and tight-knit with people coming from all walks of life, including many of the world’s top academic institutions and organizations, such as MIT, Harvard, Stanford, Caltech, Cambridge, and ETH.
- Join a strong brand - Our encrypted email service - Proton Mail - has grown to be a staple of online security and privacy. Proton has been featured in multiple popular television and film productions, such as Mr. Robot, Knives Out, Sounds of Metal, and more.
- Grow with us - We’re one of Europe’s fastest-growing startups, doubling in size every year. Our growth gives you limitless career and educational opportunities as well as the opportunity to work side-by-side with many world-leading experts in their fields.
- Have your voice heard - We value your opinion and encourage you to speak up and share your ideas and thoughts. At Proton, no problem is someone else’s problem. We collectively strive to do the right thing and be the undisputed best in the world at everything we do.
- Benefits – these vary by location and type of contract but expect support on your vacation, parental leave, refreshment if working from the office, learning and development opportunities, equity for shared success, flexible working hours and remote work, company events and team building activities.
