Technical Operation manager
Location: Skopje
Technical Operations Manager reports directly to Btobet’s CTO and works closely with the Head of Development.
Requirements:
- Bachelor's or Master's degree in computer science or an equivalent qualification
- Fluent in English, both in spoken and written form
- 3+ years of professional experience in a similar role
- Experience leading a team of technical operations staff
- Software development background
- Vast engineering experience with AWS technologies and security best practices
- Vast engineering experience with SQL Server
- Proven experience with XXL 24/7 production environments processing trillions of transactions monthly
- Ability to work efficiently under pressure with tight deadlines and demanding quality objectives
- Critical thinking and problem-solving skills
- Good planning and organizational skills
- AWS Certified Solution Architect or equivalent
Responsibilities:
- Achieve flawless 24/7 uptime of at least 99.99% for all provided services
- Manage and lead the DevOps and DB teams
- Be accountable for the quality of service and performance; ensuring future demand from growth and projects is understood and factored into capacity plans for all associated systems
- Ensure that everything that goes into production complies with a set of general requirements including documentation, monitoring, logging, backups and high availability setup
- Ensure proper release management, including security compliance and reporting to relevant regulatory bodies
- Act as the gatekeeper to a stable production environment - ensure that nothing is released to production that has not been fully tested and quality assured
- Maintaining services once they are live by measuring and monitoring availability, latency and overall system health, and putting in place a suitable regime to ensure that NOC and Technical Support teams are alerted to any service disruption or degradation taking place within the Business Unit
- Provide regular and accurate management reporting on platform service performance
- Ensure that all day-to-day operational activities, are carried out in a timely and reliable way
- The Technical Operations Manager will take ownership of infrastructure incidents, ensuring coordination of resolving parties, effective communication to stakeholders and post incident review
Benefits:
- High-level compensation and regular performance-based salary and career development reviews
- Opportunity to gain international business experience
- Working with international teams and remote management
- Possibility to work remotely
- Private Health Insurance
- 22 working days of paid vacation; paid holidays, and sick leaves
- Team buildings, corporate event
- Referral Bonus
- Sport and recreation benefits – Fit Kit program
Nice to have:
- Domain knowledge - online betting & gaming, sports betting, gaming platforms
- Experience in testing, test automation and respective tools
- Software development experience
- Experience working with software development and automated test tooling (in particular in Microsoft .NET/C# environments.)
If you think that you fit the role requirements, we’d like to meet you
