Call Center Agent - Remote work position
Скопје
Application deadline:
- Trifecta support
- Address: 1000 Скопје
Trifecta support is industry leader in BPO that operates all around the world. We pride ourselves in having the positive, motivated people in our team that is constantly growing. Our employees are the most important thing to us and we truly value their ideas, commitments and needs. If you’re creative, hard-working, and are looking to make a difference, this is the position for you.
Position: Call Center Agent
Key Job Responsibilities:
- Assist users by phone, email and chat communication
- Manage and resolve customer complains
- Provide customer with product and service information
- Identify and escalate priority issues
Requirements:
- Must be flexible to work all shifts as required (morning, evening, night, weekend and holiday)
- Excellent English – verbal and written communication skills
- Exceptional customer service skills
- Positive, self-motivated attitude
- Ability to think, problem solve, take action and follow through
What we offer:
- Paid training
- Work from home
- Attractive Salary Package with additional financial incentives for motivated team members
- Exciting Work Environment & Culture
- Talented, Friendly, Respectful Colleagues
- Advancement opportunity
This is a full time position.
Please send your CV in English using the Fast Apply option.
COMPARE YOUR SALARY
Average salary in category
IT, Telecommunications amounts to 45.517 MKD.
Find the salary for the desired position according to your qualifications!
