Insurance Administrative Assistant (m/f)

What does the Insurance Administrative Assistant do?

• An Insurance Administrative Assistant plays a crucial role in ensuring that our clients achieve next-level efficiency, insight, and performance. Working with a diverse range of partners—from carriers, MGAs, and wholesale and retail brokers to InsurTech companies, claims administrators, and inspection and audit businesses—this role is all about providing essential administrative support in the insurance industry.
• As an Insurance Administrative Assistant, you would be responsible for handling a variety of tasks that keep the insurance process running smoothly. This includes managing documentation, processing claims, maintaining records, coordinating with various stakeholders, and assisting with underwriting processes. Your work ensures that our clients across the U.S., Canada, the U.K., and beyond can operate efficiently and effectively, allowing them to focus on their core business while we take care of the vital administrative details.

What We’re Looking For:

•  Advanced English skills, both written and spoken, to effectively communicate in an international setting.
•  A Bachelor’s degree or equivalent is preferred, but we also welcome candidates with diverse educational backgrounds, including recent graduates and high school diplomas.
•  Experience in a similar environment is beneficial, but not essential. We value a willingness to learn, strong organizational skills, and adaptability.
•  Strong computer skills, including familiarity with Microsoft Office and Google Docs, and the ability to type efficiently.
•  Ability to carefully analyze data, proofread documents, and ensure all tasks are completed with precision and accuracy.
•  Excellent communication and organizational abilities, with the capacity to manage multiple tasks. 
•  Strong teamwork skills are essential, as you will be collaborating closely with colleagues and supporting a dynamic team environment.
•  We recognize the value of comprehensive training and starting from day one, you'll join a small group led by a dedicated mentor who will monitor your progress and assist with any questions. Once assigned to a client, you’ll benefit from 1-on-1 mentorship to refine your skills and deliver outstanding results.

What You’ll Be Doing:

•  Assist insurance Underwriters by handling various administrative tasks related to both personal and commercial insurance lines.
•  Maintain clear and regular communication with Underwriters via email to ensure all necessary documents are reviewed, processed, and completed accurately and in a timely manner.
•  Review and verify information to ensure it complies with established insurance guidelines and procedures.
•  Complete a range of administrative duties related to insurance, managing tasks of different levels of complexity with attention to detail and efficiency.
•  Help assess potential risks and determine the necessary coverage, premiums, and conditions for providing insurance.
•  Collect and analyze financial and statistical information to support Underwriters in their analysis and decision-making processes.
•  Accurately enter data and prepare necessary documents, such as quote letters, policy paperwork, and endorsements.
•  Support the training of new employees on administrative procedures and insurance-related tasks to ensure they meet the required performance standards.
•  Proactively communicate any potential issues or discrepancies to relevant team members and departments to ensure timely resolution and maintain operational efficiency.

What We Offer: 

• Full-term contract with a 4-month probation period.
• The starting salary is 29,000 MKD net per month, increasing to 34,000 MKD net per month after the probation period.
• Work from our modern office, with day shifts from 10:00 AM to 6:00 PM.
• Full state-of-the-art equipment provided by the company
• Development and learning programs to support career growth
• Access to online learning platforms
• Mentorship programs
• Treats in the office
• Team building and company events 

​What To Expect After Applying:

• CV Review – Our team will carefully review your CV to ensure you meet the basic qualifications for the role
• Phone Interview – If shortlisted, you’ll receive a call via Viber for a brief phone interview in English where we get to know you a bit better
• Screening – After the phone interview, we'll assess your computer and written English skills to ensure you're equipped for the job
• Personal Interview – If you pass the previous steps, you'll be invited for a Google Meet interview to meet with our recruitment team and discuss this opportunity in more detail