Vrabotuvanje.com - HR Coordinator - Скопје - Друштво за услуги и трговија ВИБРАНТ БПО ДООЕЛ Скопје
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HR Coordinator

Скопје

Application deadline:

  • Друштво за услуги и трговија ВИБРАНТ БПО ДООЕЛ Скопје

                                                         

 Vibrant BPO is expanding its business and looking for a

 HR COORDINATOR 

Main duties / responsibilities:

  • Manage the recruitment process by posting various jobs across multiple platforms, conduct and manage screening, interviews, compliance, and onboarding processes.
  • Manage the HR platform, Prepare and distribute new hire welcome packs and necessary forms.
  • Maintain accurate and up to date employee records in the HR system, Employment Hero (EH).
  • Process employee status changes, such as promotions, transfers, and terminations, in a timely manner with appropriate documentation.
  • Manage the organizational chart and employee directory.
  • Assist in distribution and communication of all HR policies and procedures to employees.
  • Assist in organizing and documenting training sessions.
  • Responsible for all compliance documents in the HR systems.
  • Ensure that confidentiality and professionalism are adhered at all times when dealing with employee information.
  • Responsible for all HR administration, including but not limited to scheduling meetings, interviews, training sessions, update on all HR documentation, employee files, forms etc.
  • Coordinate and assist the HR team leader in revisiting the organizational design annually to ensure the right organizational structure is in place to drive organizational success.
  • Coordinate and assist the HR team leader in mapping out the employee journey for each team and implement appropriate working procedural documents
  • Coordinate and assist the HR team leader in building a skills matrix of current staff and establish what skills are missing to ensure the success of the organizational strategy
  • Coordinate and assist the HR team leader in creation of benefits and improved entitlements.
  • Coordinate and assist the HR team leader in moving the Support Workers away from casual to part-time employment.
  • Coordinate and execute the introduction of an award recognition program.
  • Coordinate and assist the HR team leader in developing a culture that is professional, and client centered, one that celebrates success.
  • Utilize the new Aged Care Quality Standards to maintain a client-centric culture that is founded on the principles of customer choice and control and customer outcomes.
  • Coordinate and execute the professional development opportunities for high performing staff.
  • Coordinate the working with the current organizational-wide Performance Management System, and move to embed it throughout the organization by way of probationary reviews, annual performance reviews and 360-degree feedback.
  • Coordinate and assist the people leaders to formalize monthly supervision/1:1 and monitor staff performance against KPI’s Assist the HR team leader in annual team/department audits are executed, shortfalls are identified, learning are implemented, and process improvements take place.
  • Assist the HR team to ensure that the employees take on agile methodology as part of dayto-day operations.
  • Assist the HR Team leader in the coordination of Microsoft 365.
  • Coordinate and assist the HR team leader in reviews all employee computers and updates hardware were necessary ensuring all are compatible.
  • Staff are setup for success through the addition of tools and equipment, i.e., laptop signing ability via screens, portable printers etc..
  • Coordinate the rollout of a front-line employees tool that help secure their safety and ensure all front-line employees have watch alarms.
  • Any other support as required and requested by the Supervisor and/or CEO.
  • Key accountabilities:
  • KEY RESULT AREAS (KRAS)
  • The key measurable outputs or deliverable required of the position TASKS
  • The main activities required to achieve a KRA
  • KEY PERFORMANCE INDICATORS (KPIs)
  • The quantitative / qualitative evidence used to measure how well the KRAs have been achieved 
Recruitment 
  • Manage the recruitment process by posting various jobs across multiple platforms, conduct and manage screening, interviews, compliance, and on-boarding processes.
  • Follow established KPI’s and work plans and provide monthly reports.
  • Ensure that all assigned tasks are accompanied by clear and concise reports.
  • Implement the recruitment process and follow relevant procedures ensuring 100% compliance.
  • Screen incoming resumes, conduct initial candidate assessment and schedule interviews.
  • Coordinate interview schedules and communicate with candidates throughout the recruitment process.
  • Take appropriate notes during the interviews.
  • Communicate with the relevant teams of a potentially successful candidate within 24 hours.
  • Conduct reference checks within 24 hours of successful interviews. 
On-boarding and orientation
  • Prepare and distribute new hire welcome packs and necessary forms.
  • Communicate to the other teams in the communication of all new employees at least 10 days of the start date.
  • Prepare, schedule and coordinate the induction sessions at least 5 days of the start date.
  • Employee data management Ensure that confidentiality and professionalism are adhered at all times when dealing with employee information.
  • Manage the organizational chart and employee directory in EH.
  • Process employee status changes, such as promotions, transfers, and terminations, in a timely manner with appropriate documentation.
  • Maintain accurate and up to date employee records in the HR system, Employment Hero (EH).
  • Confidentiality is adhered at all times. 
HR Policies and compliance
  • Responsible for all compliance documents in the HR systems.
  • Assist in distribution and communication of all HR policies and procedures to employees.
  • All compliance is active and up to date at all times. 

Qualifications

  • HR Management, Human Resources (HR), and HR Policies skills
  • Experience in benefits administration and employee relations
  • Knowledge of creating and implementing HR policies
  • Excellent communication and interpersonal skills
  • Ability to maintain confidentiality and handle sensitive information
  • Bachelor's degree in Human Resources or related field
  • HR certification (e.g., SHRM-CP, PHR) is a plus
All interested candidates are encouraged to apply through the "Fast Apply" button below.
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Human Resources amounts to 36.801 MKD.

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