Dispatch Manager
Position Summary
Leads the dispatch team, ensuring optimal performance, and maintaining compliance with safety and regulatory requirements. Leads in recruiting dispatch team to ensure optimal success maintaining growth goals. Position requires strong leadership skills and a solid understanding of dispatch principles.
Position Responsibility
- Oversee the dispatching, scheduling, coordination and route planning to ensure optimal performance.
- Manage and optimize route planning and load booking, tracking scheduling and identifying areas for improvement.
- Develop and implement strategies to optimize trucking operations, including route planning, load scheduling, and driver management.
- Develop and implement dispatch best practices policies and procedures.
- Recruit, train, and supervise the dispatch team.
- Monitor key performance indicators (KPIs) and implement measures to improve operational efficiency and cost-effectiveness.
- Monitor performance, ensuring compliance with regulations and company policies.
- Analyze data and metrics to identify trends, improve efficiency, and reduce idle time and deadhead.
- Collaborate with other departments to coordinate trucking operations and meet customer demands.
Relationships
- The Dispatch Manager reports directly to the Director of Operations.
Qualifications
- Extensive knowledge of and experience with the dispatch within the trucking industry.
- Must have demonstrated skill in recruiting, hiring, and developing personnel.
- Must be able to create and maintain a team environment focused on goal achievement.
- Must have a positive, can-do attitude and project a professional image while possessing a strong work ethic and willingness to commit to extra hours.
- Must have excellent communication and interpersonal skills.
- Must be Company/Team minded.
- Must be willing to travel.
Evaluation Criteria
- Successful performance of the duties listed on the job description.
- Acceptable performance in accordance with all applicable laws.
- Also see Employee Performance Evaluation form.
Ready to take the next step in your career? Apply now.
TAG Trans Inc. is an equal-opportunity employer and values diversity.
Come be a part of a team that drives success!
