Job Title : HIRING FULL TIME CUSTOMER SERVICE CONSULTANT

HIRING FULL TIME CUSTOMER SERVICE CONSULTANTS IMMEDIATELY

THIS POSITION IS IN SKOPJE CENTAR

• Native Level Fluency in English
• CV Should be in English
• MUST BE FLUENT IN ENGLISH, OUTGOING PERSONALITY TO ENGAGE CUSTOMERS 
• Customer Service Experience preferable
• Working Hours 3 PM – 11 PM;

 One Contact Dooel - Data Centre Opportunity

One Contact is an Telecommunication and Online Data Processing centre supporting North American Clients. The Data Center uses the latest technology to efficiently answer calls, process online orders and transmit the details to our clients. As a keen, energetic, career-minded candidate you may be interested in applying. Customer Service representatives are front line agents providing an exceptional level of service including greeting, processing orders, resolving issues and providing information while focusing on One Contact customers wants and needs.

We offer the following:

• Productive working environment
• Paid training
• Casual dress code
• Modern facilities and high technology devices and tools
• Attractive Salary Package

Responsibilities:

• Help Customer with Customer Questions, Challenges, Requests
• Update Information in CRM Software
• Create Work Orders and Dispatch Technicians
• Send Emails to Customers, Technicians and Team Members
• Complete each Work Order and Update Status in the System

Qualifications:

• Excellent English – verbal and written communication skills
• Exceptional customer service skills.
• Positive, self-motivated attitude with high energy
• Ability to think, problem solve, take action and follow through                             

Subject line: SKPCUSTSRV

We appreciate the opportunity to review all resumes; however, due to volume, only those selected for an interview will be contacted. We are an equal opportunity employer.