Waiter

Responsible for the service of food and/or beverage, and includes the order-taking and delivery of any food and/or beverage items. This task is to be handled in a friendly, courteous, helpful, timely and professional manner resulting in a very high level of guest satisfaction. Specifically, he/she would be responsible for performing the following tasks to the highest standards:

• Check station before, during and after shift for proper set-up and cleanliness
• Greet the guests in a friendly and courteous manner and explain any specials and/or restaurant promotions for guest awareness
• Record the details of the order from the guests, repeating the order to the guest to check for accuracy
• Input the order into the Point of Sale computer to inform the kitchen of the particulars in the order being placed
• When complete, retrieve order from kitchen, confirm its accuracy, lift and deliver to guest along with appropriate condiments. Abide by all State and Corporate liquor regulations pertaining to serving alcoholic beverages to minors and intoxicated guests
• Replenish(refill) beverages as necessary and check with guests for overall satisfaction
• Market and serve upon request any dessert items or specialty coffees
• Ascertain guest satisfaction and present check. Process check per hotel procedures

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