Customer Service Agent (German Language)

Location: Teleperformance Skopje

Main Criteria: Advanced knowledge of German and good knowledge of English

What skills are needed to join?

• You have an advanced level of German in spoken and written. 
• You have a good understanding of English language.
• You have good knowledge of computer and smartphone use.
• You like communicating on the phone.

No experience? No worries! We will train you in our most professional trainings provided by our international team.  

What you need to do?

• Supports and advises clients by answering their questions over the phone.
• Informs and advises on products and services.
• Answers calls and e-mail for the client.
• Clearly identifies customer concerns and offers acceptable solutions.
• Manage and document actions and processes in the software. 

What Teleperformance provides for you?

• A company based on German standards and international opportunities.
• Professional training and constant development.
• A salary above the market’s competitive salary for this position.
• Offices in a high-tech modern building in the city center of Skopje.

How to apply?