Vrabotuvanje.com - Customer Support Agent - Скопје - Bestway Solutions
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  • Bestway Solutions


 

We’re hiring a Customer Support Agent - English at Bestway Solutions to join our Company

Can you see yourself working within a responsible and professional organization? If the answer is "yes" then join our cross-functional team to deliver the best overall product experience to our customers.

We are looking for a Customer Support Agent to join our busy target-driven team based in our Skopje office (40 hours/5 days weekly).

Customer Support Agent

Key Responsibilities:

  • Answer chats and emails to customers accurately and exceed their expectations within the target timescales;
  • Provide excellent customer service in an expedient manner;
  • Identify, research, and resolve customer issues;
  • Be self-motivated and use your own initiative to be able to utilize available resources to improve knowledge and help customers;
  • Work as part of a team to improve the overall performance of the Customer Service;
  • Proven problem-solving skills;
  • High level of attention to detail;
  • Ability and desire to deliver exceptional levels of Customer Service;
  • Clear thinking and problem solving;
  • Flexible and willing to work daily/evening/weekends shifts.

Qualifications:

  • The ability to demonstrate excellent verbal and written communication skills in English and being customer focused;
  • Highly organized with great attention to detail and able to evaluate and prioritize customer demands;
  • Familiar with Google Drive, especially Sheet and Docs and any relevant experience in customer support, is an advantage, as are additional language skills;
  • Great analytical skills with great attention to detail.

If you see yourself in such a dynamic role, please feel free to submit your CV via Fast Apply.

СПОРЕДЕТЕ ЈА ВАШАТА ПЛАТА

Просечната плата во категоријата
ИТ, Телекомуникации изнесува 45.517 MKD.

Дознај ја платата за посакуваната позиција според твоите квалификации!

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