Sales Assistant

Our client, United Colors of Benetton is a renowned luxury Italian clothing brand known globally for its expertise in knitwear and social commitment. We pride ourselves on our Italian style and knowledge of global trends, presenting quality contemporary fashion collections.

Sales Assistant

As a Sales Assistant, you will be the face of our brand, providing exceptional customer service and assisting customers in finding the perfect products to suit their needs.

Key Responsibilities:

Customer Service:

• Greet customers warmly and assist them in a friendly and professional manner.
• Listen to customers' needs and preferences, offering product recommendations and styling advice.
• Provide information about product features, materials, and care instructions.
• Process transactions accurately and efficiently, including cash handling and credit card transactions.
• Handle customer inquiries and resolve any issues or complaints promptly and courteously.

Sales Support:

• Maintain a clean and organized sales floor, ensuring merchandise is neatly displayed and easily accessible.
• Monitor stock levels and replenish merchandise as needed to ensure optimal product availability.
• Assist with inventory management tasks, such as receiving deliveries and conducting stock counts.

Brand Representation:

• Represent the United Colors of Benetton brand with enthusiasm and professionalism.
• Demonstrate a strong knowledge of our brand history, values, and collections.
• Uphold brand standards in all interactions with customers and colleagues.

Team Collaboration:

• Work collaboratively with team members to achieve sales targets and deliver an exceptional shopping experience.
• Communicate effectively with colleagues and management to ensure smooth store operations.
• Support colleagues in tasks such as visual merchandising, stock organization, and store maintenance.

Requirements:

• Previous retail experience is preferred but not essential.
• Excellent customer service skills with a friendly and approachable demeanor.
• Strong communication and interpersonal skills.
• Ability to work effectively in a fast-paced environment.
• Attention to detail and accuracy in handling transactions.
• Flexibility to work evenings, weekends, and holidays as required.
• Passion for fashion and a desire to learn about our products and brand.