DRAYAGE DISPATCHER
This is a full-time remote role for a Drayage Dispatcher with strong emphasis on sales skills and advanced, native-adjacent English. The Drayage Dispatcher will be responsible for managing and coordinating the transportation of goods using both company-owned and owner-operator trucks, and securing strong relationships with our customers. Daily tasks may include communicating with drivers, handling customer inquiries, coordinating shipments, and ensuring on-time pickup and delivery, ensuring correct and timely billing and customer satisfaction.
Opportunities for growth and KPI based monthly award system.
Qualifications
- English, advanced - native-adjacent;
- Strong organizational and multitasking skills;
- Excellent communication and interpersonal skills;
- Knowledge of transportation and logistics industry;
- Ability to work well under pressure and meet deadlines;
- Experience with dispatching software or systems;
- Familiarity with drayage operations;
- Experience in customer service;
- Attention to detail and accuracy;
- Problem-solving and decision-making abilities;
- Knowledge of truck maintenance and repair is an advantage.
We are especially interested if you have either of the following qualifications:
- Were specifically involved in drayage industry (as a dispatcher);
- Were specifically involved in warehouse industry (as a manager).
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