Agile Pro Solutions (APS), headquartered in the USA, is currently growing its team in Skopje.
For the needs of our client (T&L industry) in the USA, we are recruiting dynamic and motivated Logistics Coordinator (Track & Trace).
This position requires strong attention to detail, excellent communication skills, and the ability to thrive in a fast-paced logistics environment to ensure the timely delivery of goods by proactively identifying and addressing any issues or delays that may arise.
Logistics coordinator (Track & Trace)
Responsibilities:
- Utilizes tracking systems and software to monitor the movement of shipments from origin to destination, ensuring timely pickup/delivery.
- Proactively identifies and addresses any delays, disruptions, or issues that may impact the pickup/delivery schedule.
- Serves as the primary point of contact for customers, providing timely updates on shipment status, addressing inquiries, and resolving any concerns or issues as well as create spreadsheets for tracking customer loads.
- Maintains accurate records of shipment status, updates, and resolution of issues, ensuring compliance with company policies and procedures.
- Analyses data and information to identify trends, patterns, and root causes of shipment issues, implementing corrective actions and process improvements as needed.
- Reviews paperwork and adds in accessory documentation if necessary.
- Familiarity with best practices in supply chain management.
- Degree in business administration, logistics or related field preferred.
- 2+ years of experience in logistics management required.
- Ability to use data in making logistics more efficient.
- Comfort using common logistics management software, such as CarLo and Linbis.
- Strong customer service capabilities.
- Understanding of both warehouse and transportation management.
- Capacity to multitask.
Benefits:
- APS Privilege Card - Because you're VIP
- Paid Training: Start strong with comprehensive training – and get paid for it!
- US Career from Macedonia: Build an international career from Macedonia and continuously learn and grow your business character.
Our biggest assets are our employees and our organizational culture. We strive to create an environment where people will feel valued and rewarded.
We are an equal employer, and we welcome everyone matching the experience and skills to apply.
*NOTE: Only the most suitable candidates will be contacted.
